Terms of sale

Items are sold and shipped by:

• SKYLINE GROUP, a single-member limited liability company with capital of €1,000
• Registered office: 9 rue des Flamboyants, 77830 Valence-en-Brie, France
• SIREN: 108 820 093 — Melun Trade Register 108 820 093
• Email: wayattgirard@gmail.com — Telephone: +33 7 80 97 34 71
• VAT not applicable, Article 293 B of the French General Tax Code

The essential characteristics of each item are given on its page: what the set includes, dimensions, materials, condition. This information is provided before you order and binds the seller.

Items are sold new, in their original packaging, while stocks last. If an item becomes unavailable after your order, the order is cancelled and you are refunded in full within fourteen days.

Prices are shown in euros, all charges included, delivery included unless the item's page states otherwise.

The company falls under the French VAT exemption scheme: no value added tax is charged, in accordance with Article 293 B of the General Tax Code.

The price that applies is the one displayed when you confirm your order.

Ordering takes three steps: you read the item's page, you are taken to the secure payment page, then you confirm payment. A summary is shown before confirmation, and you may go back or give up at any point.

The button that triggers payment states the obligation to pay in plain words.

Payment is handled by Stripe Payments Europe Limited. No card details pass through this site or are stored on it: they are entered on Stripe's own pages.

The sale is concluded once payment is confirmed. A confirmation email is sent to you.

The areas served, the timeframe and the cost appear on each item's page and are shown again before payment.

Delivery is made to your door. The carrier does not carry the item upstairs, does not enter the home and does not assemble it. Arrange help for handling a bulky item.

If the stated timeframe is exceeded, you may give us formal notice to deliver within a further reasonable period. Failing that, you may cancel the order by email: we refund all sums paid, at the latest within fourteen days of cancellation (Articles L216-6 and L216-7 of the French Consumer Code).

The risk of loss or damage passes to you when the goods are physically handed over. On receipt, check the condition of the package in front of the carrier and note any damage on the delivery slip.

You have fourteen days from receipt to withdraw, with no need to give a reason and with no penalty.

To exercise it, tell us of your decision by an unambiguous statement, by email to wayattgirard@gmail.com or by post to the registered office. You may use the model form reproduced below, though you are not obliged to.

You must return the goods no later than fourteen days after informing us. The direct cost of return is yours; its order of magnitude is stated on the item's page, a bedding set not being returnable by ordinary post.

We refund all sums paid, including delivery costs, at the latest fourteen days after recovering the goods or receiving proof that they were sent. The refund uses the same payment method as the order.

You may be held liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature and characteristics.

Hygiene exception: an item delivered sealed and unsealed after delivery cannot be taken back, for reasons of hygiene and health protection (Article L221-28 5° of the French Consumer Code). This exception is stated on the pages of the items concerned, before you order.

For the attention of SKYLINE GROUP, 9 rue des Flamboyants, 77830 Valence-en-Brie, France — wayattgirard@gmail.com

I hereby give notice of my withdrawal from the contract for the sale of the following goods:

Ordered on … / received on … — Consumer's name … — Consumer's address … — Signature (only if this form is sent on paper) … — Date …

Regardless of any commercial warranty, the seller remains bound by the legal guarantee of conformity (Articles L217-3 and following of the French Consumer Code) and the guarantee against hidden defects (Articles 1641 and following of the Civil Code).

The legal guarantee of conformity applies for two years from delivery. It entitles you to repair or replacement of the goods, failing which a price reduction or cancellation of the sale. You are not required to prove the defect during the twenty-four months following delivery.

The guarantee against hidden defects allows you, for two years from discovery of the defect, to obtain cancellation of the sale or a price reduction.

To invoke either guarantee, write to wayattgirard@gmail.com describing the defect.

Any complaint may be sent to wayattgirard@gmail.com or by post to the registered office. We acknowledge receipt and reply as quickly as we can.

If the disagreement persists, you may use a consumer mediator free of charge. The company has signed up with Société de la Médiation Professionnelle — Médiateurs Associés (SMP), registered with Bordeaux companies register under number 814 385 357. A case can be filed online at www.mediateur-consommation-smp.fr, by email to saisine@mediateur-consommation-smp.fr, or by post to SMP — Alteritae, 5 rue Salvaing, 12000 Rodez, France.

Mediation is open to you only after you have sent the company a written complaint that has not received a satisfactory answer, and within one year of that complaint.

You may also use the European online dispute resolution platform at ec.europa.eu/consumers/odr.

The data collected to process your order is used solely to fulfil it, to invoice it and for after-sales service. The detail of the processing, retention periods and your rights is set out in the privacy policy.

These terms are governed by French law. In the event of a dispute, the French courts have jurisdiction, without prejudice to the consumer protection rules allowing you to bring proceedings in the courts of your place of residence.